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Blocked Toilet in the Blue Mountains

A toilet that will not flush, or rises when you flush, needs a clear first step. Here is what to do, what causes it and when to call.

What to do first

If the bowl is close to overflowing, stop flushing. Close the water supply at the small tap behind or beside the toilet. Keep children and pets out of the room.

Then look at the other drains. Run the basin tap. Does it drain slowly? Does the shower gurgle? One toilet on its own is usually a local blockage. Several fixtures slow at once points to the main line.

Do not keep flushing hoping it will clear. Each flush adds more water with nowhere to go.

Common causes in Mountains homes

In an older cottage, a bathroom moved during a renovation can end up on a long, shallow run of pipe. Shallow runs slow waste down, and slow waste is how paper and roots settle in.

Can I clear it myself?

A plunger with a good seal clears a simple paper blockage. Use a flange plunger made for toilets, push slowly and keep the bowl partly full of water.

Skip chemical drain cleaners. They rarely shift a toilet blockage, they sit in the bowl, and they are harsh on a plumber's skin and on older pipes. A plumber then has to work around them.

If a plunger does nothing after a few tries, or the toilet blocks again within days, stop and call. A repeat blockage is a sign that the cause is further along the pipe.

How a plumber clears a toilet blockage

The plumber starts with the simplest tool that could work. That may be a toilet auger, which is a flexible cable made for the bend in the bowl. If the blockage is past the toilet, the next step is to reach the line from an outside access point.

If roots or a damaged pipe are suspected, a drain camera can show what is in the line. Ask whether it's needed for your job. It is not needed for every blocked toilet.

Sometimes a toilet has to be lifted off its floor flange to reach an object. A good plumber refits it with a new seal and checks for leaks.

Holiday rentals and guesthouses

Toilets in holiday rentals take hard use from guests who do not know the house. A sign inside the bathroom about wipes and paper helps. A call early beats a flooded floor between check-out and check-in.

If you manage a rental, tell the plumber when you call so the visit can fit around bookings. Do not promise a guest a time until the plumber has given you one.

What it costs

The price depends on where the blockage is, how easy the access is and what tools the job needs. A toilet blocked in the bowl is a smaller job than a blockage in a sewer line under the garden. Ask for a quote before work starts. You can then decide before anything is done.

Stopping it coming back

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Blocked toilet questions

Why does my toilet keep blocking?

A repeat blockage usually means the cause is not in the bowl. Roots, a sagging pipe or a rough joint further along can catch paper each time. A plumber can check the line.

Is a blocked toilet an emergency?

If sewage is coming up inside the house or the bowl is overflowing, stop using water and call. If it is only slow and nothing is overflowing, you can wait for a quote.

Can I use drain cleaner on a blocked toilet?

It is better not to. Chemical cleaners seldom clear a toilet blockage and leave harsh liquid in the bowl and pipe.

Who pays if the blockage is in the Sydney Water main?

Sydney Water looks after the main. The pipe from your house to the main is yours. The plumber can tell you which side the blockage is on.

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